Inspector-General of Taxation and Taxation Ombudsman - 2022 Graduate Program

The Inspector-General of Taxation and Taxation Ombudsman (IGTO), a small and professional federal government agency under the Treasury portfolio, is pleased to announce the pilot of the 2022 IGTO Graduate Program. We are looking for business and law graduates to join our agency in 2022 in our pilot graduate program.

Purpose of the Inspector-General of Taxation and Taxation Ombudsman

The purpose of the Inspector-General of Taxation and Taxation Ombudsman (IGTO) is:

  1. To improve the administration of taxation laws for the benefit of the community.

  2. To provide independent advice and assurance (to individual taxpayers, agencies or the community in general) through investigation, review and reporting that Australian taxation administration laws are operating effectively and consistent with community expectations.

Our team

Our team consists of dedicated specialists with requisite professional qualifications and experience in tax, law, accounting and finance in both the public and private sector. Our complaints management service seeks to ensure taxpayers and their representatives are treated with respect, care and support as we independently investigate their matters, particularly the more vulnerable including individuals and small business taxpayers. We maintain strong relationships with Government agencies, both at the State and Federal levels as well as internationally. We have strong ties to the private sector, including through industry and professional associations across Australia. Our experience allows us to help taxpayers to address their concerns and improve the administration of the tax system for the benefit of all taxpayers.

Employee Sentiment

The 2020 Australian Public Service Employee Census results for IGTO highlights our agency’s strong results in a recent employee sentiment survey, in the areas of:

  • Employee engagement

  • Senior leadership

  • Immediate supervisor

  • Workplace culture

  • Inclusion and wellbeing

  • Wellbeing index

  • Workplace conditions

  • Workgroup performance

  • COVID-19 ways of working adaption

Karen Payne, the Inspector-General of Taxation and Taxation Ombudsman

Our Inspector-General is active in the international ombudsman community and recently released a message from Karen Payne, the Inspector-General for the International Ombudsman Institute 2020 conference which was held online due to COVId-19.